WHO Immunization Implementation Guide
0.1.0 - CI Build
WHO Immunization Implementation Guide
0.1.0 - CI Build
WHO Immunization Implementation Guide, published by World Health Organization (WHO). This guide is not an authorized publication; it is the continuous build for version 0.1.0 built by the FHIR (HL7® FHIR® Standard) CI Build. This version is based on the current content of https://github.com/WorldHealthOrganization/smart-immunizations and changes regularly. See the Directory of published versions
This page includes a depiction of end-users and related stakeholders as introduced in the WHO Digital Adaptation Kit: SMART Guidelines for Immunizations (link forthcoming).
The specific roles and demographic profile of the personas will vary depending on the setting, the generic personas are based on the WHO core competencies and credentials of different health worker personas.
Illustrative examples of immunization user personas for individuals are included in the BID Initiative Product Vision.
The targeted personas for the immunization Digital Adaptation Kit are health professionals operating in care settings that are able to provide the required essential interventions for immunization delivery. Their key competences of are defined in the following table.
Descriptions of key generic personas
| Occupational Title | Description | Different Names | ISCO Code |
|---|---|---|---|
| Health Worker (HW) | Health workers facilitate education sessions, administers immunizations, provide counselling when needed, record stock movements, and compiles/generates reports. | Nurse, Registered Nurse, Practical Nurse | 3221 (Nursing Associate Professional) |
| Community Health Worker | Community health workers provide health education, referral and follow-up; case management and basic preventive health care; and home visiting services to specific communities. They provide support and assistance to clients by reminding clients to take their vaccinations, responding to emergencies, and reporting births. | Volunteer assistant, Volunteer health worker | 3253 (Worker, community: health) |
| Expanded Programme on Immunization (EPI) Manager | Responsible for: developing annual and multi-annual plans; immunization communication and mobilization; management of logistics, the cold chain, and vaccines; monitoring, supervision and evaluation of immunization services; and coordination of EPI activities at the national and subnational levels. | Program Manager | 1342 (Manager, health service) |
In addition to the central personas detailed above, additional personas that play a role are listed in the table below.
Descriptions of related personas
| Occupational Title | Description | Different Names | ISCO Code |
|---|---|---|---|
| Care giver | This can be the mother, father, guardian, carer of the child, infant, elderly, or disabled person. | Parent, Guardian | N/A |
| Client | A person who intends to receive vaccination services from the targeted health worker personas. A client who is 17 years of age or younger is considered a child. | Vaccinated person | N/A |
| Child | The child to receive vaccination services from the targeted health worker personas. | Infant, Baby, Client | N/A |
| Immunization Information System (IIS) Staff | A System Administrator supervises the operation and storage of electronic health records and makes sure that servers function properly, allowing clients and staff to communicate with each other, coordinate their actions and take care of essential tasks. | System Administrator, IT Manager, Technical Support | 2522 (Administrator, IT systems) |
| Clerical Staff | Assist in scheduling appointments, answer phones, greet clients, keep/document medical records, handle medical billing. | Registration Clerk | 3252 (Clerk, information: health) |