SMART Verifiable IPS for Pilgrimage, published by WHO. This guide is not an authorized publication; it is the continuous build for version 1.0.1 built by the FHIR (HL7® FHIR® Standard) CI Build. This version is based on the current content of https://github.com/WorldHealthOrganization/smart-ips-pilgrimage/tree/main and changes regularly. See the Directory of published versions

Business Processes

This page describes the business processes.

A business process, or process, is a set of related activities or tasks performed together to achieve the objectives of the health programme area, such as registration, counselling, referrals. Workflows are a visual representation of the progression of activities (tasks, events, interactions) that are performed within the business process. The workflow provides a “story” for the business process being diagrammed and is used to enhance communication and collaboration among users, stakeholders and engineers.

The Trust Domain for IPS Pilgrimage focuses on key business processes that are part of providing care for pilgrims during a pilgrimage.

Overview of key process flows

The diagram here denotes the key process flows at a high level, which are further described in details as various business processes.

Overview of Key Business Processes

The following table describes the workflows of the included processes.

#	Process Name	Process ID	Personas	Objectives
	Title	ID used to reference this process throughout the DAK	Individuals interacting to complete the process	A concrete statement describing what the process seeks to achieve
1.0	Publication of National Public Keys for Verification	IPS.PILGRIMAGE.1.0	WHO GDHCN National HIE Host Country EMR	Distribute keys used to verify patient records
2.0	Publication of National Terminologies	IPS.PILGRIMAGE.2.0	WHO TS National HIE Host Country EMR Host Country HIE	Distribute national terminologies (e.g. medical products) used in national profiles of the IPS
3.0	Issuance of Health Document at Origin Country	IPS.PILGRIMAGE.3.0	Pilgrim Counselor Health Wallet App National HIE	Retrieve a Pilgrim's patient summary for a unplanned clinical encounter
4.0	Clinical Encounter for Unplanned Care	IPS.PILGRIMAGE.4.0	Host Country Health worker Pilgrim Host Country EMR National HIE	Retrieve a Pilgrim's patient summary for a unplanned clinical encounter
5.0	Break The Glass Clinical Encounter (not in scope for phase 1)	IPS.PILGRIMAGE.5.0	National Pilgrimage Authority Host Country Health Worker Pilgrim Host Country EMR National HIE	Retrieve a Pilgrim's patient summary for an emergency unplanned clinical encounter
6.0	Retrieve IPS post the pilgrimage for Investigation (not in scope)	IPS.PILGRIMAGE.6.0	National Pilgrimage Authority Host Country EMR	Retrieve a Pilgrim's patient summary post the pilgrimage for investigating legal matters

Workflows

The workflows that follow depict processes that have been generalized across different contexts and may not reflect the variability and nuances across different settings. The simplicity of the workflow may not adequately illustrate the nonlinear steps that may occur.

Publication of National Public Keys for Verification

TO DO: Insert diagram

Publication of National Terminologies

TO DO: Insert diagram

Issuance of Health Document at Origin Country

Health Check and Counseling, Verbal Consent (brief)

Health Check and Counseling, Explicit Consent (brief)

Clinical Encounter for Unplanned Care